Privacy Policy
At Razed Casino, your privacy is of the utmost importance. This Privacy Policy outlines how we collect, use, protect, and disclose your personal data in accordance with international standards, including GDPR and AML compliance.
1. Data We Collect
When you register and use our platform, we may collect the following types of information:
- Full name and contact information (email, phone)
- Date of birth, country of residence
- Payment details and transaction history
- Technical data (IP address, device info, browser type)
- Communication records via support or live chat
2. How We Use Your Information
We use your data to:
- Verify identity and ensure age compliance
- Process deposits, withdrawals, and bonuses
- Comply with legal and regulatory obligations
- Prevent fraud and suspicious activity
- Improve site functionality and customer experience
3. Cookie Policy
We use cookies and tracking technologies to enhance user experience. Cookies help us remember your preferences and deliver personalized promotions. You may disable cookies through your browser settings, but some features may be limited.
4. Data Retention
We retain your personal data for as long as your account is active or as necessary to comply with legal requirements. Data may be archived securely for audit and anti-fraud purposes.
5. Data Security
Your personal data is encrypted using SSL technology and stored in secure data centers. Only authorized personnel have access to sensitive information. We implement strict internal controls to prevent unauthorized access, loss, or misuse.
6. Sharing of Information
We do not sell or rent your personal data. We may share information only with:
- Payment providers for processing transactions
- Regulatory bodies upon lawful request
- Fraud prevention agencies if suspicious activity is detected
7. Your Rights
You have the right to:
- Access your data
- Request corrections or deletions
- Withdraw consent for certain processing
- Submit a complaint to a data protection authority
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or platform features. When updated, the “Last Modified” date will be changed.
10. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at:
- Email: [email protected]
- Registered Address: San Rafael, Edificio Fuentecantos, San Jose, Costa Rica